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I got my start in the s with BBSs and internet access through my university as an undergraduate. Yes, I was in graduate school to get my doctorate in order to help people in psychotherapy. So I turned to this online world of forums and started helping out where I could. I regurgitated information I was learning in grad school about mental illness and its treatment.
I helped people navigate the symptoms of depression, ADHD, and anxiety. And I created user-friendly indexes to help others find online support groups more easily. All of this was strictly not allowed and frowned upon by mental health professionals at the time. In when I began offering automated screening quizzes online for things like depression, I got a lot more blowback.
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That was the usual retort for anything I advocated for back in those early days of the web. It was unethical to provide people more information about their own mental health. It was a very strange time to have to navigate these kinds of obstructionists in my own profession, in order to help a greater number of people.